Privacy Policy

1. Data controller

The data controller is Tax And Accounting Hub Ltd, Company No. 08408126, registered office 11 Holbeach Avenue, Shortstown, Bedford, MK42 0EG. For data protection queries, contact Kader Ameen, Director, at Kader@taxandaccountinghub.com.

2. What we collect

To carry out your identity verification, we collect: full legal name, former names, date of birth, nationality, country of residence, home address and 12-month address history, personal email address, mobile number, company name/number and role (director/PSC/LLP member/general partner/person filing), identity document details (type, reference number, expiry, country of issue), and — where the digital verification route is used — biometric data (facial image and liveness data) processed by our sub-processor TrustID.

3. Why we collect it (lawful basis)

• Performance of a legal obligation — the Economic Crime and Corporate Transparency Act 2023 and associated Companies House identity verification rules require us, as an Authorised Corporate Service Provider, to verify your identity before submitting a verification statement on your behalf.
• Substantial public interest (Data Protection Act 2018, Schedule 1) — for the limited processing of biometric data used for identity matching and fraud prevention.
• Legal obligation and legitimate interest — for anti-money-laundering customer due diligence, which is a separate but related requirement to Companies House identity verification.

4. Who we share it with

• TrustID, our identity verification sub-processor, for applicants using the digital (IDVT) route — TrustID processes document and biometric data solely to perform the identity check.
• Companies House, to whom we submit an Identity Verification Statement containing your name, date of birth, home address, email address, and document type/reference/expiry/country of issue only — we do not send Companies House copies of your documents.
• We do not sell your data or use it for marketing without separate consent. Our hosting and payment providers process data needed to provide the service; identity documents are provided through TrustID or at your appointment.

Identity documents

The current application does not collect preliminary document photographs or use AI review. After payment, remote applicants provide documents through TrustID; office applicants bring the required originals. Any photographs supplied under our earlier preliminary-review process remain subject to the previously stated seven-day active-storage expiry. Formal identity-verification records follow the retention terms below.

5. Retention

We retain all records relating to your engagement, including documents, review checklists, and records of any failed verification attempt, for 7 years from the date your engagement is completed (or, for a failed attempt, from the date of that attempt), in line with our regulatory obligations. After this period, records are securely destroyed. This period cannot be shortened at your request.

6. Your rights

Under UK GDPR you have the right to access, correct, or (in limited circumstances, given our legal retention obligations) request erasure of your personal data, to object to or restrict certain processing, and to data portability where applicable. To exercise these rights, contact Kader@taxandaccountinghub.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you believe your data has been mishandled.

7. Security

Data submitted through this website is transmitted over an encrypted (HTTPS) connection. Access to your records is restricted to authorised staff of Tax And Accounting Hub Ltd and our identity verification sub-processor for the purposes described above.

8. Cookies

Essential storage supports the application and remembers your cookie preference. When Google Analytics is enabled, it is loaded only if you choose “Accept analytics”. It measures page visits, application steps, enquiry submissions and contact clicks. We do not send your name, email, identity documents, personal code, case reference or application answers to Analytics. Page addresses sent to Analytics exclude query strings and fragments.

Analytics is provided by Google. It uses browser identifiers and technical information to report website use. Advertising storage and personalisation are disabled. Analytics cookies expire after 90 days; your consent choice is stored for up to six months. You can reject optional analytics and still use the full service. Use “Cookie settings” in the footer to change your choice; rejecting removes the site's Analytics cookies and stops further collection. Previously collected data is not erased by withdrawing consent. See Google's privacy policy.

9. Companies House public register note

Once your personal verification code is connected to your Companies House record, the public register will display your name, the name of your ACSP (Tax And Accounting Hub Ltd), our AML supervisory body (AAT), and the date your identity was verified. It will not display your documents, biometric data, or home address.

10. ICO registration

Tax And Accounting Hub Ltd is registered with the Information Commissioner's Office as a data controller.